/* Call Tracked app. Matches the app mockups: ink sidebar, paper background, white cards, lime for good news. */
:root{
  --ink:#0B0F14;--ink-2:#141B23;--ink-3:#1C242E;--ink-line:#26303B;--ink-soft:#3A4350;
  --paper:#F4F5F1;--paper-2:#FAFBF8;--line:#E2E4DF;--line-2:#C9CDC5;--line-3:#EEF0EB;
  --text:#0B0F14;--muted:#5B6270;--body-2:#2B323C;--on-dark:#E8EBEF;--on-dark-2:#C3CAD3;--on-dark-3:#A7AFBA;
  --accent:#C8F03C;--green:#1E7A3C;--green-ink:#1E5E33;--green-bg:#E3F1E7;--red-ink:#A12A1D;--red-bg:#FDECEA;
  --amber-ink:#6E4B00;--amber-bg:#FFF1CC;--blue-ink:#1D4A9E;--blue-bg:#E6EEFC;--missed:#FF8A7A;
  --display:"Archivo",system-ui,sans-serif;--sans:"Inter",system-ui,sans-serif;--mono:"JetBrains Mono",ui-monospace,monospace;
  --r:16px;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--paper);color:var(--text);font:400 15px/1.5 var(--sans);-webkit-font-smoothing:antialiased}
a{color:var(--ink)}a:hover{color:var(--ink-soft)}
h1,h2,h3{font-family:var(--display);margin:0;letter-spacing:-.01em}
p{margin:0}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:3px solid var(--ink);outline-offset:2px;border-radius:6px}
.side :focus-visible{outline-color:var(--accent)}
[hidden]{display:none!important}
.sr{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(1px,1px,1px,1px);white-space:nowrap}
.mono{font-family:var(--mono);font-size:13px;white-space:nowrap}
.muted{color:var(--muted)}
.ic{flex:0 0 auto;display:inline-block;vertical-align:middle}
.skip{position:absolute;left:-9999px}.skip:focus{left:8px;top:8px;z-index:100;background:var(--accent);padding:8px 14px;border-radius:8px}

/* Shell */
.shell{display:flex;flex-wrap:wrap;align-items:stretch;min-height:100vh}
.side{flex:1 1 248px;max-width:100%;background:var(--ink);color:var(--on-dark);padding:22px 14px;display:flex;flex-direction:column;gap:18px}
.main{flex:999 1 640px;min-width:0;padding:24px 32px 64px;display:flex;flex-direction:column;gap:20px}
@media (min-width:900px){.side{position:sticky;top:0;height:100vh;overflow-y:auto;max-width:264px}}
@media (max-width:899px){.main{padding:18px 16px 48px}.side{gap:12px;padding:14px}.side .nav,.side .side-foot,.side .acct{display:none}.side.open .nav,.side.open .side-foot,.side.open .acct{display:flex}}
.side-top{display:flex;align-items:center;justify-content:center;gap:10px;padding:4px 8px 8px;position:relative}
.menu-btn{display:none;position:absolute;right:0;top:0;background:transparent;border:0;color:var(--on-dark);cursor:pointer;padding:6px}
@media (max-width:899px){.menu-btn{display:block}.side-top{justify-content:flex-start}}
.logo{text-decoration:none;color:#fff;display:inline-flex;align-items:flex-start;font-family:var(--display);font-weight:900;font-size:22px;letter-spacing:-.045em;line-height:1}
.logo .tr{margin-left:.24em;background:var(--accent);color:var(--ink);padding:0 .12em;border-radius:3px}
.logo svg{margin:-4px 0 0 3px}
.logo-wl{display:inline-flex;align-items:center;gap:10px;color:#fff;text-decoration:none;font-weight:700;font-size:17px}
.logo-wl .mk{width:30px;height:30px;border-radius:8px;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:14px}
.acct{display:flex;flex-direction:column;gap:6px}
.acct-btn{width:100%;display:flex;align-items:center;gap:10px;padding:10px;border-radius:12px;background:var(--ink-2);color:#fff;border:1px solid var(--ink-line);text-align:left;cursor:pointer;text-decoration:none}
.acct-btn .av{flex:0 0 34px;height:34px;border-radius:9px;background:var(--on-dark);color:var(--ink);display:flex;align-items:center;justify-content:center;font-weight:800;font-size:13px}
.acct-btn .av.lime{background:var(--accent)}
.acct-btn .nm{font-weight:600;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:block}
.acct-btn .sub{font-size:12px;color:var(--on-dark-3);display:block}
.acct-btn .tx{display:flex;flex-direction:column;min-width:0;flex:1 1 auto}
.acct-menu{background:var(--ink-2);border:1px solid var(--ink-line);border-radius:12px;padding:6px;display:none;flex-direction:column;max-height:320px;overflow:auto}
.acct-menu.open{display:flex}
.acct-menu a{color:var(--on-dark-2);text-decoration:none;padding:8px 10px;border-radius:8px;font-size:14px;display:flex;justify-content:space-between;gap:8px}
.acct-menu a:hover,.acct-menu a[aria-current]{background:var(--ink-3);color:#fff}
.acct-menu input{background:var(--ink);border:1px solid var(--ink-line);border-radius:8px;padding:7px 10px;margin-bottom:4px;color:#fff;font-size:13px}
.nav{display:flex;flex-direction:column;gap:2px}
.nav a{text-decoration:none;display:flex;align-items:center;gap:11px;padding:9px 12px;border-radius:10px;color:var(--on-dark-2);font-size:14px;font-weight:500}
.nav a:hover{background:var(--ink-2);color:#fff}
.nav a[aria-current="page"]{background:var(--ink-3);color:#fff;font-weight:600}
.nav a[aria-current="page"]::after{content:"";width:7px;height:7px;border-radius:50%;background:var(--accent);margin-left:auto;flex:0 0 7px}
.nav .badge{margin-left:auto;font-size:11px;font-weight:700;min-width:20px;text-align:center;padding:1px 6px;border-radius:999px;background:var(--accent);color:var(--ink)}
.nav .badge.ai{font-size:10px;padding:2px 6px;border-radius:5px;background:var(--ink-line);color:var(--accent)}
.nav a[aria-current="page"] .badge{display:none}
.nav-label{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--on-dark-3);padding:12px 12px 4px}
.side-foot{margin-top:auto;display:flex;flex-direction:column;gap:12px}
.usage{padding:14px;border-radius:12px;background:var(--ink-2);border:1px solid var(--ink-line);display:flex;flex-direction:column;gap:10px;font-size:13px;color:var(--on-dark-2)}
.usage .h{font-size:12px;font-weight:600;color:var(--on-dark-3);letter-spacing:.04em;text-transform:uppercase}
.meter .row{display:flex;justify-content:space-between;gap:8px}
.meter .v{color:#fff;font-family:var(--mono);font-size:12px}
.meter .bar{height:5px;border-radius:3px;background:var(--ink-line);margin-top:5px}
.meter .bar i{display:block;height:5px;border-radius:3px;background:var(--accent)}
.meter .bar i.warn{background:var(--missed)}
.usage a{color:#fff;font-size:12px;font-weight:600}
.me{display:flex;align-items:center;gap:10px;padding:4px 8px}
.me .av{flex:0 0 32px;height:32px;border-radius:50%;background:var(--ink-soft);color:#fff;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700}
.me .tx{display:flex;flex-direction:column;font-size:13px;flex:1 1 auto;min-width:0}
.me .tx b{color:#fff;font-weight:600}.me .tx span{color:var(--on-dark-3);font-size:12px}
.me a,.me button{color:var(--on-dark-2);display:flex;background:none;border:0;cursor:pointer;padding:4px}

/* Banners */
.banner{border-radius:14px;padding:12px 16px;display:flex;flex-wrap:wrap;align-items:center;gap:10px 16px;font-size:14px}
.banner-imp{background:var(--amber-bg);color:#4A3300}
.banner-trial{background:var(--ink);color:var(--on-dark)}
.banner a{font-weight:700}
.banner-trial a{color:var(--accent)}
.msg{border-radius:12px;padding:12px 16px;font-size:14px;background:var(--green-bg);color:var(--green-ink)}
.msg.error{background:var(--red-bg);color:var(--red-ink)}
.msg.warning{background:var(--amber-bg);color:var(--amber-ink)}

/* Top bars */
.util{display:flex;flex-wrap:wrap;gap:12px;align-items:center;justify-content:space-between}
.search{flex:1 1 280px;max-width:520px;display:flex;align-items:center;gap:10px;background:#fff;border:1px solid var(--line);border-radius:12px;padding:0 14px;height:42px;color:var(--muted)}
.search input{border:0;outline:none;font-size:14px;flex:1 1 auto;min-width:0;background:transparent;color:var(--ink)}
.kbd{font-family:var(--mono);font-size:11px;border:1px solid var(--line);border-radius:5px;padding:1px 6px}
.range{position:relative}
.range>summary{list-style:none;cursor:pointer;display:inline-flex;align-items:center;gap:8px;height:42px;padding:0 14px;border-radius:12px;background:#fff;border:1px solid var(--line);font-size:14px;font-weight:600}
.range>summary::-webkit-details-marker{display:none}
.range>summary .muted{font-weight:500}
.range .pop{position:absolute;right:0;top:48px;z-index:30;background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:0 24px 48px -24px rgba(11,15,20,.4);padding:8px;min-width:260px;display:flex;flex-direction:column;gap:2px}
.range .pop a{padding:8px 10px;border-radius:8px;text-decoration:none;font-size:14px}
.range .pop a:hover,.range .pop a[aria-current]{background:var(--paper)}
.range form{display:flex;gap:6px;flex-wrap:wrap;padding:8px 6px 4px;border-top:1px solid var(--line-3);margin-top:4px}
.range form input{border:1px solid var(--line-2);border-radius:8px;padding:5px 8px;font-size:13px;flex:1 1 100px}
.icon-btn{position:relative;cursor:pointer;width:42px;height:42px;border-radius:12px;background:#fff;border:1px solid var(--line);display:inline-flex;align-items:center;justify-content:center;color:var(--ink);text-decoration:none}
.icon-btn .dot{position:absolute;top:9px;right:10px;width:8px;height:8px;border-radius:50%;background:#E0533F;border:2px solid #fff}
.page-head{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:14px 24px}
.page-head h1{font-weight:800;font-size:30px;letter-spacing:-.03em;line-height:1.15;margin-top:4px}
.page-head .sub{margin-top:4px;font-size:14px;color:var(--muted)}
.page-head .actions{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.crumbs{font-size:13px;color:var(--muted);display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.crumbs a{color:var(--muted)}

/* Buttons */
.btn{text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:9px 14px;border-radius:10px;font-size:14px;font-weight:600;white-space:nowrap;cursor:pointer;background:#fff;color:var(--ink);border:1px solid var(--line-2);line-height:1.3}
.btn:hover{border-color:var(--ink)}
.btn-dark{background:var(--ink);color:#fff;border-color:var(--ink)}.btn-dark:hover{background:var(--ink-3);color:#fff}
.btn-lime{background:var(--accent);color:var(--ink);border-color:var(--accent)}.btn-lime:hover{color:var(--ink);filter:brightness(.96)}
.btn-ghost{background:transparent;border-color:transparent}.btn-ghost:hover{background:var(--line-3);border-color:transparent}
.btn-danger{color:var(--red-ink);border-color:#F2C2BC}.btn-danger:hover{border-color:var(--red-ink)}
.btn-sm{padding:6px 11px;font-size:13px;border-radius:9px}
.btn-block{width:100%}
.btn[disabled]{opacity:.5;cursor:not-allowed}
.link-more{font-size:13px;font-weight:600;white-space:nowrap}

/* Cards */
.card{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:20px 22px;display:flex;flex-direction:column;gap:16px;min-width:0}
.card-head{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px 16px}
.card-head h2{font-weight:700;font-size:17px}
.card-head .sub{margin-top:2px;font-size:13px;color:var(--muted)}
.card.dark{background:var(--ink);color:var(--on-dark);border-color:var(--ink)}
.card.flush{padding:0;overflow:hidden;gap:0}
.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(var(--min,320px),100%),1fr));gap:16px}
.row{display:flex;flex-wrap:wrap;gap:16px;align-items:flex-start}
.row.stretch{align-items:stretch}
.row>.col{display:flex;flex-direction:column;gap:16px;min-width:0}
.row.stretch>.col>.card{flex:1 1 auto}
.c2{flex:2 1 620px}.c3{flex:3 1 560px}.c1{flex:1 1 320px}.c1s{flex:1 1 260px}
.label{font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--muted)}
.pill-box{padding:12px 14px;border-radius:12px;background:var(--paper)}
.note-box{display:flex;gap:10px;align-items:flex-start;padding:12px 14px;border-radius:12px;background:var(--paper);font-size:14px}
.warn-box{display:flex;gap:10px;align-items:flex-start;padding:12px 14px;border-radius:12px;background:var(--amber-bg);color:#4A3300;font-size:14px}
.warn-box a{color:#4A3300;font-weight:700}
.empty{padding:28px;text-align:center;color:var(--muted);font-size:14px;display:flex;flex-direction:column;align-items:center;gap:10px}

/* Chips and scores */
.chip{display:inline-flex;align-items:center;gap:5px;padding:3px 9px;border-radius:999px;font-size:12px;font-weight:600;white-space:nowrap;line-height:1.4;background:#EEF0EB;color:var(--body-2)}
.chip-lime{background:var(--accent);color:var(--ink)}.chip-ink{background:var(--ink);color:#fff}
.chip-green{background:var(--green-bg);color:var(--green-ink)}.chip-red{background:var(--red-bg);color:var(--red-ink)}
.chip-amber{background:var(--amber-bg);color:var(--amber-ink)}.chip-blue{background:var(--blue-bg);color:var(--blue-ink)}
.chip-new{font-size:10px;font-weight:700;padding:1px 6px;border-radius:5px;background:var(--blue-bg);color:var(--blue-ink)}
.chips{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.score{flex:0 0 var(--s);width:var(--s);height:var(--s);border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-family:var(--mono);font-weight:600;font-size:calc(var(--s) * .4);background:#EEF0EB;color:var(--body-2)}
.score-hot{background:var(--accent);color:var(--ink)}.score-cold{background:var(--red-bg);color:var(--red-ink)}
.score-none{color:var(--muted)}
.delta{font-size:12px;font-weight:700;padding:2px 7px;border-radius:6px;background:var(--green-bg);color:var(--green-ink)}
.delta.bad{background:var(--red-bg);color:var(--red-ink)}

/* KPI tiles */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(165px,1fr));gap:12px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px 18px;display:flex;flex-direction:column;gap:6px;min-width:0;text-decoration:none;color:inherit}
.kpi .l{font-size:13px;color:var(--muted);font-weight:500}
.kpi .v{display:flex;justify-content:space-between;align-items:flex-end;gap:8px}
.kpi .n{font-family:var(--display);font-weight:800;font-size:28px;letter-spacing:-.03em;line-height:1.1;white-space:nowrap}
.kpi .d{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:12px;color:var(--muted)}
.kpi .spark{max-width:45%}

/* Segmented controls and tabs */
.seg{display:inline-flex;gap:2px;padding:3px;border-radius:10px;background:#EEF0EB;flex-wrap:wrap}
.seg a,.seg button{font-size:13px;font-weight:600;cursor:pointer;border:0;padding:6px 12px;border-radius:8px;background:transparent;color:var(--muted);text-decoration:none}
.seg [aria-current],.seg [aria-pressed="true"]{background:#fff;box-shadow:0 1px 2px rgba(11,15,20,.12);color:var(--ink)}
.tabs{display:flex;gap:24px;border-bottom:1px solid var(--line);overflow-x:auto}
.tabs a{text-decoration:none;padding:10px 2px;font-size:14px;font-weight:500;color:var(--muted);border-bottom:2px solid transparent;white-space:nowrap}
.tabs a[aria-current]{font-weight:700;color:var(--ink);border-bottom-color:var(--ink)}
.tabs .n{font-family:var(--mono);font-size:12px;color:var(--muted)}
.filters{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.fchip{font-size:13px;font-weight:600;cursor:pointer;padding:7px 14px;border-radius:999px;background:#fff;color:var(--ink);border:1px solid var(--line-2);text-decoration:none}
.fchip[aria-current]{background:var(--ink);color:#fff;border-color:var(--ink)}
.fsel{font-size:13px;font-weight:500;padding:7px 10px;border-radius:10px;background:#fff;border:1px solid var(--line);max-width:200px}
.vsep{width:1px;height:22px;background:var(--line);margin:0 4px}

/* Tables */
.tbl-wrap{overflow-x:auto;margin:0 -22px}
table.tbl{width:100%;border-collapse:collapse;font-size:14px}
.tbl th{text-align:left;padding:10px 14px;font-size:12px;font-weight:600;color:var(--muted);white-space:nowrap;border-bottom:1px solid var(--line)}
.tbl td{padding:12px 14px;border-bottom:1px solid var(--line-3);vertical-align:middle}
.tbl .r{text-align:right}
.tbl tr.total td{font-weight:700;border-bottom:0}
.tbl td .s{font-size:12px;color:var(--muted)}
.tbl tbody tr:hover{background:var(--paper-2)}

/* Charts */
.chart{width:100%;height:auto;display:block}
.chart text{font-family:var(--sans)}
.legend{display:flex;flex-wrap:wrap;gap:16px;font-size:13px;color:var(--muted)}
.legend-item{display:inline-flex;align-items:center;gap:6px}
.sw{width:10px;height:10px;border-radius:3px;display:inline-block}
.hbar .top{display:flex;justify-content:space-between;gap:10px;font-size:14px}
.hbar .bar{height:8px;border-radius:4px;background:#EEF0EB;margin-top:5px}
.hbar .bar i{display:block;height:8px;border-radius:4px;background:var(--ink)}
.hbar .bar i.top1{background:var(--accent);box-shadow:inset 0 0 0 1px rgba(11,15,20,.15)}
.heat{display:grid;grid-template-columns:40px repeat(12,minmax(0,1fr));gap:4px;font-size:11px;color:var(--muted)}
.heat .h{text-align:center}
.heat .d{align-self:center;font-weight:600;color:var(--ink)}
.heat .c{height:30px;border-radius:6px;display:flex;align-items:center;justify-content:center;font-family:var(--mono);font-size:11px}
.lv0{background:#F4F5F1}.lv1{background:#DDE1D8}.lv2{background:#AEB5AC}.lv3{background:#5B6270;color:#fff}.lv4{background:#0B0F14;color:#fff}
.funnel{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px}
.funnel .f{display:flex;flex-direction:column;gap:8px;padding:14px;border-radius:14px;background:var(--paper)}
.funnel .f .n{font-family:var(--display);font-weight:800;font-size:28px;letter-spacing:-.03em}
.funnel .f .b{height:6px;border-radius:3px;background:var(--line)}.funnel .f .b i{display:block;height:6px;border-radius:3px;background:var(--ink)}
.funnel .f.last{background:var(--ink);color:#fff}.funnel .f.last .b{background:var(--ink-line)}.funnel .f.last .b i{background:var(--accent)}
.funnel .f .muted{font-size:13px}.funnel .f.last .muted{color:var(--on-dark-3)}

/* Lists */
.list-row{display:flex;align-items:center;gap:12px;padding:12px 0;border-top:1px solid var(--line-3);flex-wrap:wrap;text-decoration:none;color:inherit}
.list-row .grow{flex:1 1 180px;min-width:0}
.list-row .t{font-weight:600;font-size:14px}
.list-row .s{font-size:13px;color:var(--muted)}
.round{flex:0 0 36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center}
.round.red{background:var(--red-bg);color:var(--red-ink)}
.round.paper{background:var(--paper);border-radius:10px}

/* Calls list */
.calls-wrap{display:flex;flex-wrap:wrap;gap:16px;align-items:flex-start}
.calls-list{flex:999 1 620px;min-width:0;background:#fff;border:1px solid var(--line);border-radius:16px;overflow:hidden}
.calls-list .bar{padding:14px 18px;display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap;font-size:14px;color:var(--muted)}
.crow,.chead{display:grid;grid-template-columns:minmax(170px,1.3fr) minmax(170px,1.4fr) minmax(120px,.9fr) 44px minmax(140px,1fr);gap:14px;align-items:center;padding:14px 18px}
.chead{padding:10px 18px;font-size:12px;font-weight:600;color:var(--muted);background:var(--paper-2)}
.crow{border-top:1px solid var(--line-3);text-decoration:none;color:inherit;background:#fff}
.crow:hover{background:var(--paper-2)}
.crow[aria-current]{background:#F7FBE8;box-shadow:inset 3px 0 0 var(--accent)}
.crow .t{font-weight:600;font-size:14px;display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.crow .s{font-size:12px;color:var(--muted)}
.crow .ell{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.crow .cell{display:flex;flex-direction:column;min-width:0}
.drawer{flex:1 1 340px;min-width:0;background:#fff;border:1px solid var(--line);border-radius:16px;padding:20px;display:flex;flex-direction:column;gap:16px;position:sticky;top:16px}
.dl{margin:0;display:grid;grid-template-columns:120px 1fr;gap:8px 12px;font-size:13px}
.dl dt{color:var(--muted)}.dl dd{margin:0}
.pager{display:flex;justify-content:space-between;align-items:center;padding:14px 18px;border-top:1px solid var(--line-3);font-size:14px}

/* Player */
.player{display:flex;flex-direction:column;gap:12px}
.player .ctrl{display:flex;align-items:center;gap:14px;flex-wrap:wrap}
.play{cursor:pointer;flex:0 0 48px;height:48px;border-radius:50%;border:0;background:var(--ink);display:flex;align-items:center;justify-content:center;color:var(--accent)}
.play.sm{flex-basis:38px;height:38px}
.wave-wrap{display:flex;gap:12px;cursor:pointer}
.wave-wrap .who{display:flex;flex-direction:column;justify-content:space-around;font-size:12px;font-weight:600;color:var(--muted);flex:0 0 64px}
.wave{flex:1 1 auto;min-width:0;height:122px;width:100%}
.wave.compact{height:36px}
.wave .wb.done{fill:var(--line-2)}
.marks{position:relative;height:22px}
.marks span{position:absolute;top:0;transform:translateX(-50%);font-size:11px;font-weight:600;padding:2px 7px;border-radius:999px;background:#EEF0EB;white-space:nowrap}
.marks span.lime{background:var(--accent)}
.times{display:flex;justify-content:space-between;font-size:12px;color:var(--muted);padding-left:76px}
.mini-player{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:12px;background:var(--paper)}

/* Transcript */
.tr-line{display:flex;gap:12px;align-items:flex-start}
.tr-line .av{flex:0 0 34px;height:34px;border-radius:50%;background:#EEF0EB;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700}
.tr-line.agent .av{background:var(--ink);color:#fff}
.tr-line .meta{display:flex;gap:8px;align-items:baseline}
.tr-line .meta b{font-size:14px}
.tr-line .meta button{font-family:var(--mono);font-size:12px;color:var(--muted);background:none;border:0;cursor:pointer;text-decoration:underline;padding:0}
.tr-line p{margin-top:2px;font-size:15px}
.tr-line.now p{background:#F7FBE8;border-radius:6px}
mark{background:#EAF7BE;color:var(--ink);padding:0 2px;border-radius:3px}

/* Timeline */
.tl{display:flex;gap:12px}
.tl .rail{display:flex;flex-direction:column;align-items:center}
.tl .dot{flex:0 0 32px;width:32px;height:32px;border-radius:50%;background:#EEF0EB;display:flex;align-items:center;justify-content:center}
.tl .dot.lime{background:var(--accent)}
.tl .stem{flex:1 1 auto;width:2px;background:var(--line);min-height:16px}
.tl .body{padding-bottom:14px;min-width:0}
.tl .body b{font-size:14px}.tl .body .w{font-size:12px;color:var(--muted)}.tl .body .x{font-size:13px;color:var(--body-2);margin-top:2px;word-break:break-word}

/* Forms */
.field{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:600}
.field .hint{font-weight:400;color:var(--muted);font-size:12px}
.input,.field input:not([type=checkbox]):not([type=radio]),.field select,.field textarea{font-size:15px;font-weight:400;border:1px solid var(--line-2);border-radius:10px;padding:9px 12px;background:#fff;width:100%}
.field textarea{resize:vertical}
.money-in{display:flex;align-items:center;border:1px solid var(--line-2);border-radius:10px;padding:0 12px;background:#fff}
.money-in input{border:0!important;padding:9px 4px!important}
.check{display:flex;justify-content:space-between;align-items:center;gap:10px;font-size:14px;font-weight:500}
.check input{width:18px;height:18px;accent-color:var(--ink)}
.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(240px,100%),1fr));gap:14px}
.errorlist{color:var(--red-ink);font-size:13px;font-weight:500;margin:0;padding:0;list-style:none}
.code{position:relative;background:var(--ink);color:var(--on-dark);border-radius:12px;padding:14px 16px;font-family:var(--mono);font-size:13px;overflow-x:auto;white-space:pre}
.code .c{color:#7C8592}.code .k{color:var(--accent)}

/* Ask */
.ask-box{background:var(--ink);color:var(--on-dark);border-radius:20px;padding:26px 28px;display:flex;flex-direction:column;gap:16px}
.ask-in{display:flex;align-items:center;gap:12px;background:var(--ink-2);border:1px solid var(--ink-soft);border-radius:14px;padding:0 8px 0 18px;min-height:60px;flex-wrap:wrap}
.ask-in input{flex:1 1 200px;min-width:0;border:0;outline:none;background:transparent;color:#fff;font-size:18px;padding:12px 0}
.ask-chip{cursor:pointer;font-size:13px;font-weight:600;padding:7px 13px;border-radius:999px;border:1px solid var(--ink-soft);background:transparent;color:var(--on-dark);text-decoration:none}
.ask-chip:hover{background:var(--ink-3);color:#fff}
.ask-chip[aria-current]{background:var(--accent);color:var(--ink);border-color:var(--accent)}
.answer-lead{font-family:var(--display);font-weight:700;font-size:22px;letter-spacing:-.02em;line-height:1.3}
.dots{margin:0;padding:0;list-style:none;display:flex;flex-direction:column;gap:10px}
.dots li{display:flex;gap:10px;font-size:15px}
.dots li::before{content:"";flex:0 0 8px;height:8px;margin-top:8px;border-radius:50%;background:var(--ink)}
.bars{display:flex;flex-direction:column;gap:10px;padding:16px;border-radius:14px;background:var(--paper)}
.bars .b{display:grid;grid-template-columns:minmax(120px,190px) 1fr 40px;gap:12px;align-items:center;font-size:13px}
.bars .track{height:12px;border-radius:6px;background:var(--line)}
.bars .track i{display:block;height:12px;border-radius:6px;background:var(--ink)}
.bars .track i.first{background:var(--accent);box-shadow:inset 0 0 0 1px rgba(11,15,20,.15)}
.thinking{display:flex;align-items:center;gap:10px;color:var(--muted);font-size:14px}

/* Flows */
.flow-canvas{background-color:var(--paper-2);background-image:radial-gradient(#DDE1D8 1px,transparent 1px);background-size:18px 18px;border:1px solid var(--line);border-radius:16px;padding:28px 20px;display:flex;flex-direction:column;align-items:center}
.node{width:100%;max-width:360px;background:#fff;border:1.5px solid var(--line-2);border-radius:14px;padding:12px 14px;display:flex;gap:12px;align-items:flex-start;box-shadow:0 1px 2px rgba(11,15,20,.06);text-align:left;cursor:pointer;color:inherit;font:inherit}
.node:hover{border-color:var(--ink)}
.node .ic-box{flex:0 0 32px;height:32px;border-radius:9px;background:var(--paper);display:flex;align-items:center;justify-content:center}
.node b{font-size:14px;display:block}.node .x{font-size:13px;color:var(--muted)}
.node.ink{background:var(--ink);border-color:var(--ink);color:#fff;cursor:default}.node.ink .x{color:var(--on-dark-3)}.node.ink .ic-box{background:var(--ink-3);color:var(--accent)}
.node.lime{background:var(--accent);border-color:var(--accent)}.node.lime .ic-box{background:#fff}.node.lime .x{color:var(--body-2)}
.node[aria-pressed="true"]{outline:3px solid var(--ink);outline-offset:2px}
.stem{display:flex;flex-direction:column;align-items:center;gap:4px}
.stem i{width:2px;height:14px;background:#AEB5AC;display:block}
.stem span{font-size:12px;font-weight:600;color:var(--muted);background:var(--paper);padding:1px 8px;border-radius:999px;border:1px solid var(--line)}
.branches{display:flex;flex-wrap:wrap;gap:24px;width:100%;max-width:820px;justify-content:center;margin-top:4px}
.branch{display:flex;flex-direction:column;align-items:center;flex:1 1 260px;min-width:0}
.sms{background:#EEF0EB;border-radius:18px;padding:16px;display:flex;flex-direction:column;gap:6px}
.sms .them{align-self:flex-start;max-width:85%;background:#fff;border-radius:16px 16px 16px 4px;padding:10px 12px;font-size:14px}
.sms .us{align-self:flex-end;max-width:80%;background:var(--ink);color:#fff;border-radius:16px 16px 4px 16px;padding:10px 12px;font-size:14px}
.sms .when{font-size:11px;color:var(--muted);text-align:center}

/* Auth */
.auth{min-height:100vh;min-height:100dvh;width:100%;display:grid;place-items:center;padding:24px;background:var(--paper)}
.auth-card{width:100%;max-width:420px;margin:auto;background:#fff;border:1px solid var(--line);border-radius:20px;padding:32px;display:flex;flex-direction:column;gap:18px}
.auth-card .logo{color:var(--ink);font-size:27px;align-self:center;margin:4px 0 6px}
.auth-card .logo .tr{padding:3px 6px 2px;border-radius:4px;margin-top:-3px}
.auth-card .logo svg{margin:-7px 0 0 4px;flex:0 0 17px;width:17px;height:17px}
.auth-card h1{font-size:22px;text-align:center}

/* Print */
@media print{.side,.util,.page-head .actions,.no-print{display:none!important}.main{padding:0}body{background:#fff}.card{break-inside:avoid}}

/* Phone layout (matches the phone mockups): a bottom tab bar, the sidebar becomes the More menu */
.tabbar,.m-only,.m-actions{display:none}
@media (max-width:899px){
  .tabbar{display:flex;position:fixed;left:0;right:0;bottom:0;z-index:50;background:#fff;border-top:1px solid var(--line);padding:4px 8px calc(10px + env(safe-area-inset-bottom))}
  .tabbar a,.tabbar button{flex:1 1 0;display:flex;flex-direction:column;align-items:center;gap:3px;padding:8px 0 2px;font-size:11px;font-weight:600;color:var(--muted);text-decoration:none;background:none;border:0;cursor:pointer}
  .tabbar .pill{padding:4px 16px;border-radius:999px;display:flex;position:relative}
  .tabbar [aria-current] {color:var(--ink)}.tabbar [aria-current] .pill{background:var(--accent)}
  .tabbar .pill .n{position:absolute;top:-2px;right:6px;min-width:16px;height:16px;border-radius:8px;background:#E0533F;color:#fff;font-size:10px;display:flex;align-items:center;justify-content:center;padding:0 4px}
  .main{padding-bottom:110px}
  .side .menu-btn{display:none}
  .m-only{display:block}
  .d-only{display:none!important}
  .m-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px;position:fixed;left:0;right:0;bottom:64px;z-index:40;padding:10px 16px;background:linear-gradient(rgba(244,245,241,0),var(--paper) 30%)}
  .m-actions .btn{padding:14px;font-size:15px}
  .util .search{max-width:none}
  .page-head h1{font-size:26px}
}
.m-row{display:flex;gap:12px;padding:13px 16px;background:#fff;border-top:1px solid var(--line-3);text-decoration:none;color:inherit}
.m-row .t{font-weight:700;font-size:15px}.m-row .s{font-size:12px;color:var(--muted)}.m-row .x{font-size:13px;color:var(--body-2);margin-top:2px}
.m-alert{background:#fff;border:1.5px solid var(--missed);border-radius:14px;padding:12px;display:flex;gap:10px;align-items:center}
.range>summary.btn-dark{background:var(--ink);color:#fff;border-color:var(--ink);height:auto;padding:9px 14px}
.range>summary.fchip{background:#fff;height:auto}

/* Side panel on the calls list: a compact report card */
.drawer{padding:0;gap:0;overflow:hidden}
.rc{display:flex;flex-direction:column;gap:14px;padding:20px;min-width:0}
.rc-head{display:flex;gap:12px;align-items:center;min-width:0}
.rc-who{min-width:0;flex:1 1 auto}
.rc-name{font-family:var(--display);font-weight:800;font-size:20px;letter-spacing:-.02em;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.rc-num{font-family:var(--mono);font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.rc-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border:1px solid var(--line);border-radius:12px;overflow:hidden}
.rc-stats div{padding:9px 10px;display:flex;flex-direction:column;gap:1px;min-width:0}
.rc-stats div+div{border-left:1px solid var(--line)}
.rc-stats span{font-size:11px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}
.rc-stats b{font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.rc .mini-player{padding:8px 10px;gap:10px}
.rc .wave.compact{height:32px}
.rc-sec{display:flex;flex-direction:column;gap:6px;padding-top:14px;border-top:1px solid var(--line-3);min-width:0}
.rc-sec p{font-size:14px;line-height:1.55}
.rc-label{display:flex;gap:6px;align-items:center;font-size:11px}
.rc-row{display:grid;grid-template-columns:96px minmax(0,1fr);gap:10px;font-size:13px;align-items:baseline}
.rc-row span{color:var(--muted)}
.rc-row b{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;text-align:right}
.rc-row b.mono{font-size:12px}
.rc-next{background:var(--paper);border-radius:12px;padding:10px 12px;font-size:14px}
.rc-next span{display:block;font-size:11px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;margin-bottom:2px}
.rc-actions{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:8px;padding-top:4px}
.rc-actions .btn{width:100%}
/* Same 16px gap above and below the floating card: it never grows past the window, and scrolls inside instead */
@media (min-width:900px){.drawer{max-height:calc(100vh - 32px);overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin}}

/* Visitors stream */
.vrow{display:flex;gap:14px;align-items:center;padding:14px 18px;border-top:1px solid var(--line-3);text-decoration:none;color:inherit;min-width:0}
.vrow:first-child{border-top:0}.vrow:hover{background:var(--paper-2)}
.vav{flex:0 0 40px;height:40px;border-radius:50%;background:#EEF0EB;color:var(--muted);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:13px}
.vav.lead{background:var(--accent);color:var(--ink)}
.vmain{flex:1 1 auto;min-width:0;display:flex;flex-direction:column;gap:4px}
.vname{font-weight:700;font-size:15px;display:flex;gap:8px;align-items:center;flex-wrap:wrap;min-width:0}
.vsub{font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.vtrail{display:flex;align-items:center;gap:0;margin-top:2px;flex-wrap:wrap;row-gap:4px}
.vtrail i{width:12px;height:2px;background:var(--line-2);display:block}
.vt{width:24px;height:24px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:#EEF0EB;color:var(--muted);flex:0 0 24px}
.vt.call{background:var(--ink);color:var(--accent)}.vt.form,.vt.chat,.vt.sms{background:var(--accent);color:var(--ink)}
.vt.more{width:auto;padding:0 7px;border-radius:999px;font-size:11px;font-weight:700;margin-right:6px}
.vt.conversion{background:var(--green-bg);color:var(--green-ink)}
.vside{flex:0 0 auto;display:flex;flex-direction:column;align-items:flex-end;gap:4px;text-align:right}
.vside b{font-family:var(--display);font-size:18px}.vside .vs{font-size:12px;color:var(--muted);white-space:nowrap}
.live-dot{width:10px;height:10px;border-radius:50%;background:#2DB34A;box-shadow:0 0 0 4px rgba(45,179,74,.2)}
@media (max-width:640px){.vrow{flex-wrap:wrap}.vside{flex-direction:row;align-items:center;width:100%;justify-content:flex-start;padding-left:54px}}
.tl ol.pages{margin:8px 0 0;padding:0;list-style:none;display:flex;flex-direction:column;gap:3px;font-size:13px;border-left:2px solid var(--line-3);padding-left:10px}
.tl ol.pages li{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
/* Integrations grouped by what they do */
.section-head{display:flex;flex-direction:column;gap:2px;margin-top:10px}
.section-head h2{font-size:17px;font-weight:700;margin:0}
.section-head .sub{margin:0}
dl.kv{display:grid;grid-template-columns:auto 1fr;gap:6px 12px;margin:0}
dl.kv dt{font-weight:600}
dl.kv dd{margin:0;color:var(--body-2)}
.install-ways{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:10px}
.install-ways .pill-box{display:flex;flex-direction:column;gap:6px;align-items:flex-start;font-size:14px}
.install-ways .muted{font-size:13px}
.products-seen{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-top:10px}
.products-seen .label{width:100%}
/* Journey: page views inside a website visit */
.tl-kind{display:block;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin-bottom:2px}
.pv-list{margin-top:10px;border:1px solid var(--line);border-radius:12px;background:var(--paper,#F7F7F4);padding:8px 12px}
.pv-label{display:block;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin:2px 0 6px}
.pv-list ol{list-style:none;margin:0;padding:0;display:flex;flex-direction:column}
.pv-list li{display:flex;gap:12px;align-items:baseline;padding:6px 0;border-top:1px solid var(--line-3,#E4E6E1);min-width:0}
.pv-list li:first-child{border-top:0}
.pv-time{flex:0 0 auto;font-size:12px;color:var(--muted)}
.pv-page{display:flex;flex-direction:column;min-width:0}
.pv-title{font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.pv-path{font-size:12px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.pv-more{display:block;font-size:12px;color:var(--muted);padding-top:4px}